If any of these conditions are not met, the location is considered non-serviceable for beyond-the-curb service.

Passengers in manual wheelchairs whose combined weight with a device exceeds 368 pounds must meet the bus at the curbside.

The parked vehicle must not block or impede traffic.

There must be safe parking on a public roadway or public parking lot.

There must be a direct accessible path and safe access from the vehicle to the door.

The driver must be able to maintain sight of the vehicle at all times.

The outermost exterior door must be no more than 100 feet from the vehicle.

However, same day requests may be granted by the driver on a case-by-case basis.įor beyond-the-curb service, riders must be ready to ride during the 30-minute ready to ride time, board the bus within 5 minutes of the bus arrival, and meet the following conditions: As a result, requests should be made ahead of time to allow UTA to assess any safety risks that would prevent its drivers from providing beyond-the-curb service. Please be aware, this type of service may not always be feasible or safe to provide. Beyond-the-curb service means assistance from the vehicle to the first exterior door at the rider’s pick up and/or drop off location. Beyond-the-Curb Serviceīeyond-the-curb service is available for customers who, without such assistance, are unable to access paratransit service. Riders must be ready to ride during the 30-minute ready to ride time and must board the bus within 5 minutes of the bus arrival. For curb-to-curb service, customers are responsible for getting to and from the curb at the pick-up and drop-off locations by themselves. UTA’s base level of service is curb-to-curb service.

UTA provides complementary paratransit service as origin-to-destination service.

Origin-to-Destination / Curb-to-Curb Service For more information on the ADA program, see the complete program details below. UTA's Paratransit Service ADA program is a service of the Utah Transit Authority, for people with physical, cognitive or visual disabilities who are functionally unable to independently use the UTA fixed route bus service either all of the time, temporarily or only under certain circumstances.

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